All Systems Operational

About This Site

This site provides information about the current status of the Aisera SaaS platform, recent outages and planned maintenances.

If you have an active problem with the Aisera service please visit https://aisera.com/contact/ to open a support request.

Aisera AWS - URLs ending in .cloud Operational
90 days ago
100.0 % uptime
Today
AISM UI ? Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service ? Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine ? Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
100.0 % uptime
Today
TicketIQ ? Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
100.0 % uptime
Today
Aisera Production 1 - aisera.cloud (AWS) Operational
90 days ago
100.0 % uptime
Today
Aisera Azure - URLs ending in .net Operational
90 days ago
100.0 % uptime
Today
AISM UI ? Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service ? Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine ? Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
100.0 % uptime
Today
TicketIQ ? Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We have a planned service maintenance for Aisera Platform scheduled for:

August 2 from 18:30 to 20:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 26, 2024 - 13:27 PDT
Aisera Scheduled Maintenance Notification Aug 16, 2024 18:30-20:30 PDT
We have a planned service maintenance for Aisera Platform scheduled for:

August 16 from 18:30 to 20:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 26, 2024 - 13:29 PDT
We have a planned service maintenance for Aisera Platform scheduled for:

September 6 from 18:30 to 20:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 26, 2024 - 13:30 PDT
Aisera Scheduled Maintenance Notification Sep 20, 2024 13:41-15:41 PDT
We have a planned service maintenance for Aisera Platform scheduled for:

September 20 from 18:30 to 20:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 26, 2024 - 13:41 PDT
We have a planned service maintenance for Aisera Platform scheduled for:

October 4 from 18:30 to 20:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 26, 2024 - 13:42 PDT
Aisera Scheduled Maintenance Notification Oct 18, 2024 18:30-20:30 PDT
We have a planned service maintenance for Aisera Platform scheduled for:

October 18 from 18:30 to 20:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 26, 2024 - 13:42 PDT
We have a planned service maintenance for Aisera Platform scheduled for:

November 1 from 18:30 to 20:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 26, 2024 - 13:43 PDT
Aisera Scheduled Maintenance Notification Nov 15, 2024 18:30-20:30 PST
We have a planned service maintenance for Aisera Platform scheduled for:

November 15 from 18:30 to 20:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 26, 2024 - 13:44 PDT
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Completed - The scheduled maintenance has been completed.
Jul 18, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 18:30 PDT
Scheduled - We have identified an urgent service issue, which requires immediate maintenance for the Aisera Platform beginning:

July 18 from 18:30 to 19:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Jul 17, 10:56 PDT
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.