All Systems Operational

About This Site

This site provides information about the current status of the Aisera SaaS platform, recent outages and planned maintenances.

If you have an active problem with the Aisera service please visit https://aisera.com/contact/ to open a support request.

Aisera AWS - URLs ending in .cloud Operational
90 days ago
99.98 % uptime
Today
AISM UI ? Operational
90 days ago
99.98 % uptime
Today
Conversational AI Service ? Operational
90 days ago
99.98 % uptime
Today
AI Ops Engine ? Operational
90 days ago
99.98 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
99.98 % uptime
Today
TicketIQ ? Operational
90 days ago
99.98 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
99.98 % uptime
Today
Aisera Azure - Customers based in America with URLs ending in .net Operational
90 days ago
100.0 % uptime
Today
AISM UI ? Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service ? Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine ? Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
100.0 % uptime
Today
TicketIQ ? Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
100.0 % uptime
Today
Aisera Azure Europe - Customers based outside America with URLs ending in .net Operational
90 days ago
100.0 % uptime
Today
AISM UI Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service Operational
90 days ago
100.0 % uptime
Today
TicketIQ Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

February 26 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Feb 10, 2025 - 12:53 PST
We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

February 26 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Feb 10, 2025 - 12:54 PST
We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

March 12 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Feb 10, 2025 - 12:55 PST
We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

March 12 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Feb 10, 2025 - 12:56 PST
We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

March 26 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Feb 10, 2025 - 12:56 PST
We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

March 26 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Feb 10, 2025 - 12:57 PST
Past Incidents
Feb 14, 2025

No incidents reported today.

Feb 13, 2025

No incidents reported.

Feb 12, 2025
Completed - The scheduled maintenance has completed
Feb 12, 19:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 18:30 PST
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

February 12 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Jan 27, 14:44 PST
Completed - The scheduled maintenance has been completed.
Feb 12, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 14:00 PST
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

February 12 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Jan 27, 14:43 PST
Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025
Completed - The scheduled maintenance has been completed.
Feb 3, 04:05 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 02:05 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 3, 02:03 PST
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.