All Systems Operational

About This Site

This site provides information about the current status of the Aisera SaaS platform, recent outages and planned maintenances.

If you have an active problem with the Aisera service please visit https://aisera.com/contact/ to open a support request.

Aisera AWS - URLs ending in .cloud Operational
90 days ago
100.0 % uptime
Today
AISM UI ? Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service ? Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine ? Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
100.0 % uptime
Today
TicketIQ ? Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
100.0 % uptime
Today
Aisera Azure - Customers based in America with URLs ending in .net Operational
90 days ago
100.0 % uptime
Today
AISM UI ? Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service ? Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine ? Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
100.0 % uptime
Today
TicketIQ ? Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
100.0 % uptime
Today
Aisera Azure Europe - Customers based outside America with URLs ending in .net Operational
90 days ago
100.0 % uptime
Today
AISM UI Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service Operational
90 days ago
100.0 % uptime
Today
TicketIQ Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Aisera Scheduled Maintenance Notification - Non America based Customers May 21, 2025 14:00-15:00 PDT

We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

May 21 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on May 04, 2025 - 17:59 PDT

Aisera Scheduled Maintenance Notification - America based Customers May 21, 2025 18:30-20:30 PDT

We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

May 21 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on May 04, 2025 - 18:00 PDT

Aisera Scheduled Maintenance Notification - Infrastructure Upgrade May 28, 2025 18:00-22:00 PDT

We have a planned Infrastructure upgrade for Aisera Platform scheduled for ALL Customers:

May 28 from 18:00 to 22:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on May 13, 2025 - 10:36 PDT

Aisera Scheduled Maintenance Notification - Non America based Customers Jun 4, 2025 14:00-15:00 PDT

We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

June 4 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on May 04, 2025 - 18:01 PDT

Aisera Scheduled Maintenance Notification - America based Customers Jun 4, 2025 18:30-20:30 PDT

We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

June 4 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on May 04, 2025 - 18:01 PDT
May 13, 2025

No incidents reported today.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Completed - The scheduled maintenance has been completed.
May 7, 19:53 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 18:30 PDT
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

May 7 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

May 4, 17:58 PDT
Completed - The scheduled maintenance has been completed.
May 7, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 14:00 PDT
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

May 7 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Apr 22, 14:08 PDT
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.