All Systems Operational

About This Site

This site provides information about the current status of the Aisera SaaS platform, recent outages and planned maintenances.

If you have an active problem with the Aisera service please visit https://aisera.com/contact/ to open a support request.

Aisera AWS - URLs ending in .cloud Operational
90 days ago
100.0 % uptime
Today
AISM UI ? Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service ? Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine ? Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
100.0 % uptime
Today
TicketIQ ? Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
100.0 % uptime
Today
Aisera Azure - Customers based in America with URLs ending in .net Operational
90 days ago
100.0 % uptime
Today
AISM UI ? Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service ? Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine ? Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
100.0 % uptime
Today
TicketIQ ? Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
100.0 % uptime
Today
Aisera Azure Europe - Customers based outside America with URLs ending in .net Operational
90 days ago
100.0 % uptime
Today
AISM UI Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service Operational
90 days ago
100.0 % uptime
Today
TicketIQ Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We have a planned service maintenance for Aisera Platform scheduled for:

October 30 from 14:00 to 15:00 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Oct 21, 2024 - 16:16 PDT
We have a planned service maintenance for Aisera Platform for America based Customers scheduled for:

October 30 from 18:30 to 19:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Oct 21, 2024 - 16:13 PDT
Past Incidents
Oct 24, 2024
Resolved - This incident has resolved
Oct 24, 07:51 PDT
Update - Issue is resolved
Oct 24, 07:50 PDT
Update - We are continuing to investigate this issue.
Oct 24, 07:42 PDT
Investigating - We are investigating the issue.
Oct 24, 07:41 PDT
Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024
Completed - The scheduled maintenance has been completed.
Oct 11, 20:18 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 18:30 PDT
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for:

October 4 from 18:30 to 20:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Jul 26, 13:42 PDT
Oct 10, 2024

No incidents reported.