All Systems Operational
About This Site
This site provides information about the current status of the Aisera SaaS platform, recent outages and planned maintenances.
If you have an active problem with the Aisera service please visit https://aisera.com/contact/ to open a support request.
Aisera AWS - URLs ending in .cloud
Operational
AISM UI
?
Operational
Conversational AI Service
?
Operational
AI Ops Engine
?
Operational
Live Agent Handoff Service
?
Operational
TicketIQ
?
Operational
Conversational RPA Service
?
Operational
Aisera Azure - Customers based in America with URLs ending in .net
Operational
AISM UI
?
Operational
Conversational AI Service
?
Operational
AI Ops Engine
?
Operational
Live Agent Handoff Service
?
Operational
TicketIQ
?
Operational
Conversational RPA Service
?
Operational
Aisera Azure Europe - Customers based outside America with URLs ending in .net
Operational
AISM UI
Operational
Conversational AI Service
Operational
AI Ops Engine
Operational
Live Agent Handoff Service
Operational
TicketIQ
Operational
Conversational RPA Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Aisera Scheduled Maintenance Notification - Non America based Customers Jul 9, 2025 14:00-15:00 PDT
Update -
We have moved the planned service maintenance for Aisera Platform scheduled for Non-America based Customers out to the following week. The new maintenance window is as below:
July 9 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Jun 11, 2025 - 15:31 PDT
July 9 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Jun 11, 2025 - 15:31 PDT
Update -
We have moved the planned service maintenance for Aisera Platform scheduled for Non-America based Customers out to the following week. The new maintenance window is as below:
July 7 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Jun 11, 2025 - 14:43 PDT
July 7 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Jun 11, 2025 - 14:43 PDT
Scheduled -
We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:
July 2 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
May 30, 2025 - 13:18 PDT
July 2 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
May 30, 2025 - 13:18 PDT
Aisera Scheduled Maintenance Notification - America based Customers Jul 9, 2025 18:30-20:30 PDT
Update -
We have moved the planned service maintenance for Aisera Platform scheduled for America based Customers out to the following week. The new maintenance window is as below:
July 9 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Jun 11, 2025 - 15:32 PDT
July 9 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Jun 11, 2025 - 15:32 PDT
Update -
We have moved the planned service maintenance for Aisera Platform scheduled for America based Customers out to the following week. The new maintenance window is as below:
July 7 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Jun 11, 2025 - 14:44 PDT
July 7 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Jun 11, 2025 - 14:44 PDT
Scheduled -
We have a planned service maintenance for Aisera Platform scheduled for America based Customers:
July 2 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
May 30, 2025 - 13:18 PDT
July 2 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
May 30, 2025 - 13:18 PDT
Aisera Scheduled Maintenance Notification - Non America based Customers Jul 23, 2025 14:00-15:00 PDT
We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:
July 23 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on May 30, 2025 - 13:20 PDT
July 23 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on May 30, 2025 - 13:20 PDT
Aisera Scheduled Maintenance Notification - America based Customers Jul 23, 2025 18:30-20:30 PDT
We have a planned service maintenance for Aisera Platform scheduled for America based Customers:
July 23 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on May 30, 2025 - 13:21 PDT
July 23 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on May 30, 2025 - 13:21 PDT
Aisera Scheduled Maintenance Notification - Non America based Customers Aug 6, 2025 14:00-15:00 PDT
We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:
August 6 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on May 30, 2025 - 13:21 PDT
August 6 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on May 30, 2025 - 13:21 PDT
Aisera Scheduled Maintenance Notification - America based Customers Aug 6, 2025 18:30-20:30 PDT
We have a planned service maintenance for Aisera Platform scheduled for America based Customers:
August 6 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on May 30, 2025 - 13:22 PDT
August 6 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on May 30, 2025 - 13:22 PDT
Aisera Scheduled Maintenance Notification - Non America based Customers Aug 20, 2025 14:00-15:00 PDT
We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:
August 20 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on May 30, 2025 - 13:26 PDT
August 20 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on May 30, 2025 - 13:26 PDT
Aisera Scheduled Maintenance Notification - America based Customers Aug 20, 2025 18:30-20:30 PDT
We have a planned service maintenance for Aisera Platform scheduled for America based Customers:
August 20 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on May 30, 2025 - 13:30 PDT
August 20 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on May 30, 2025 - 13:30 PDT