All Systems Operational

About This Site

This site provides information about the current status of the Aisera SaaS platform, recent outages and planned maintenances.

If you have an active problem with the Aisera service please visit https://aisera.com/contact/ to open a support request.

Aisera AWS - URLs ending in .cloud Operational
90 days ago
100.0 % uptime
Today
AISM UI ? Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service ? Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine ? Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
100.0 % uptime
Today
TicketIQ ? Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
100.0 % uptime
Today
Aisera Production 1 - aisera.cloud (AWS) Operational
90 days ago
100.0 % uptime
Today
Aisera Azure - URLs ending in .net Operational
90 days ago
100.0 % uptime
Today
AISM UI ? Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service ? Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine ? Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
100.0 % uptime
Today
TicketIQ ? Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Aisera Scheduled Maintenance Notification Oct 11, 2024 18:30-20:30 PDT
We have a planned service maintenance for Aisera Platform scheduled for:

October 4 from 18:30 to 20:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 26, 2024 - 13:42 PDT
Aisera Scheduled Maintenance Notification Oct 25, 2024 18:30-20:30 PDT
We have a planned service maintenance for Aisera Platform scheduled for:

October 18 from 18:30 to 20:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 26, 2024 - 13:42 PDT
We have a planned service maintenance for Aisera Platform scheduled for:

November 1 from 18:30 to 20:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 26, 2024 - 13:43 PDT
Aisera Scheduled Maintenance Notification Nov 15, 2024 18:30-20:30 PST
We have a planned service maintenance for Aisera Platform scheduled for:

November 15 from 18:30 to 20:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 26, 2024 - 13:44 PDT
Past Incidents
Oct 10, 2024

No incidents reported today.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Completed - The scheduled maintenance has been completed.
Oct 3, 19:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 18:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 1, 10:01 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 30, 15:16 PDT
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for:

October 01 from 18:30 to 19:00 PST.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Sep 30, 15:15 PDT
Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024
Completed - The scheduled maintenance has been completed.
Sep 27, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 18:30 PDT
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for:

Septenber 27 from 18:30 to 19:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Sep 24, 12:07 PDT
Sep 26, 2024

No incidents reported.