We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:
July 2 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted May 30, 2025 - 13:18 PDT
This scheduled maintenance affects: Aisera Azure - Customers based in America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service), Aisera Azure Europe - Customers based outside America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service), and Aisera AWS - URLs ending in .cloud (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).