Aisera Scheduled Maintenance Notification - Non America based Customers

Scheduled Maintenance Report for Aisera

Completed

The scheduled maintenance has been completed.
Posted Aug 07, 2025 - 17:00 PDT

Update

We have updated our planned service maintenance for Aisera Platform scheduled for Non-America based Customers. The new window now is:

August 7 from 15:00 to 17:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Aug 07, 2025 - 15:47 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 07, 2025 - 15:00 PDT

Update

We have updated our planned service maintenance for Aisera Platform scheduled for Non-America based Customers. The new window now is:

August 7 from 15:00 to 16:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Aug 07, 2025 - 13:08 PDT

Update

We have shifted our planned service maintenance for Aisera Platform scheduled for Non-America based Customers. The new window now is:

August 7 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Aug 01, 2025 - 19:56 PDT

Scheduled

We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

August 6 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted May 30, 2025 - 13:21 PDT
This scheduled maintenance affected: Aisera Azure Europe - Customers based outside America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).