Aisera Scheduled Maintenance Notification - America based Customers

Scheduled Maintenance Report for Aisera

Completed

The scheduled maintenance has completed

Posted Feb 12, 2025 - 19:30 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 12, 2025 - 18:30 PST

Scheduled

We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

February 12 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted Jan 27, 2025 - 14:44 PST

This scheduled maintenance affected: Aisera Azure - Customers based in America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service) and Aisera AWS - URLs ending in .cloud (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).