Aisera Unplanned Maintenance Notification
Scheduled Maintenance Report for Aisera
Completed
The scheduled maintenance has been completed.
Posted Jul 18, 2024 - 19:30 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 18, 2024 - 18:30 PDT
Scheduled
We have identified an urgent service issue, which requires immediate maintenance for the Aisera Platform beginning:

July 18 from 18:30 to 19:30 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Jul 17, 2024 - 10:56 PDT
This scheduled maintenance affected: Aisera Azure - URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service) and Aisera AWS - URLs ending in .cloud (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).
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