Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 28, 2025 - 18:00 PDT
Scheduled
We have a planned Infrastructure upgrade for Aisera Platform scheduled for ALL Customers:
May 28 from 18:00 to 22:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted May 13, 2025 - 10:36 PDT
This scheduled maintenance affected: Aisera Azure - Customers based in America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service), Aisera Azure Europe - Customers based outside America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service), and Aisera AWS - URLs ending in .cloud (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).