Aisera Scheduled Maintenance Notification

Scheduled Maintenance Report for Aisera

Completed

The scheduled maintenance has been completed.
Posted Dec 02, 2023 - 17:00 PST

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Dec 02, 2023 - 14:16 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 02, 2023 - 09:00 PST

Scheduled

We have a planned Infrastructure upgrade for Aisera Platform scheduled for:

December 02 from 9 AM to 3 PM PST.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Nov 20, 2023 - 21:46 PST
This scheduled maintenance affected: Aisera Azure - Customers based in America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service) and Aisera AWS - URLs ending in .cloud (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).