Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Dec 02, 2023 - 14:16 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 02, 2023 - 09:00 PST
Scheduled
We have a planned Infrastructure upgrade for Aisera Platform scheduled for:
December 02 from 9 AM to 3 PM PST.
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Nov 20, 2023 - 21:46 PST
This scheduled maintenance affected: Aisera Production 2 - aisera.net (Azure) (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service) and Aisera Production 1 - aisera.cloud (AWS) (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).