Aisera Scheduled Maintenance Notification

Scheduled Maintenance Report for Aisera

Completed

The scheduled maintenance has been completed.

Posted Nov 27, 2023 - 21:48 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 27, 2023 - 21:30 PST

Scheduled

We have a planned service maintenance for Aisera Platform scheduled for:

November 27 from 21:30 to 22:15 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted Nov 27, 2023 - 21:19 PST

This scheduled maintenance affected: Aisera Azure - Customers based in America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service) and Aisera AWS - URLs ending in .cloud (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).