We have an updated window for the planned service maintenance for Aisera Platform scheduled for Non - America based Customers:
December 16 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Dec 14, 2025 - 20:43 PST
Update
We have an updated window for the planned service maintenance for Aisera Platform scheduled for Non-America based Customers:
December 15 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Dec 03, 2025 - 15:46 PST
Update
We have an updated window for the planned service maintenance for Aisera Platform scheduled for Non-America based Customers:
December 10 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Sep 19, 2025 - 12:46 PDT
Scheduled
We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:
November 19 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Jul 28, 2025 - 15:37 PDT
This scheduled maintenance affects: Aisera Azure Europe - Customers based outside America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).