Aisera Scheduled Maintenance Notification
Scheduled Maintenance Report for Aisera
Completed
The scheduled maintenance has been completed.
Posted Jan 19, 2024 - 21:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 19, 2024 - 17:00 PST
Scheduled
We have a planned service maintenance for Aisera Platform scheduled for:

January 19 from 17:00 to 20:00 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Jan 18, 2024 - 11:55 PST
This scheduled maintenance affected: Aisera Production 2 - aisera.net (Azure) (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service) and Aisera Production 1 - aisera.cloud (AWS) (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).
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