Aisera Scheduled Maintenance Notification - America based Customers

Scheduled for Mar 26, 18:30 - 20:30 PDT

Scheduled

We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

March 26 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted Feb 10, 2025 - 12:57 PST

This scheduled maintenance affects: Aisera Azure - Customers based in America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service) and Aisera AWS - URLs ending in .cloud (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).