We have an updated window for the planned service maintenance for Aisera Platform scheduled for America based Customers:
December 10 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Sep 19, 2025 - 12:49 PDT
Scheduled
We have a planned service maintenance for Aisera Platform scheduled for America based Customers:
November 19 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Jul 28, 2025 - 15:38 PDT
This scheduled maintenance affects: Aisera Azure - Customers based in America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service) and Aisera AWS - URLs ending in .cloud (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).