Aisera Scheduled Maintenance Notification - America based Customers

Scheduled Maintenance Report for Aisera

Completed

The scheduled maintenance has been completed.

Posted Mar 12, 2026 - 20:30 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 12, 2026 - 18:30 PDT

Scheduled

We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

March 12 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted Mar 11, 2026 - 16:47 PDT

This scheduled maintenance affected: Aisera Azure - Customers based in America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service) and Aisera AWS - URLs ending in .cloud (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).