Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 04, 2024 - 19:00 PST
Scheduled
We have a delay in our planned service maintenance for Aisera Platform scheduled for America based Customers today.
The new maintenance window is 19:00 to 21:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Dec 04, 2024 - 18:38 PST
This scheduled maintenance affected: Aisera Azure - Customers based in America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service) and Aisera AWS - URLs ending in .cloud (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).