Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 03, 2023 - 09:23 PST
Scheduled
We have a planned service maintenance for Aisera Platform scheduled for:
[INSERT DATE "FULLMONTH DD" e.g. September 25] from [START_TIME 24 HOUR SCALE] to [END_TIME 24 HOUR SCALE] PDT.
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Dec 03, 2023 - 09:22 PST
This scheduled maintenance affected: Aisera Production 2 - aisera.net (Azure) (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service) and Aisera Production 1 - aisera.cloud (AWS) (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).