Active incident on Azure Connect

Incident Report for Aisera

Resolved

This incident has been resolved.

Posted Nov 29, 2023 - 16:12 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 29, 2023 - 16:09 PST

Investigating

We are investigating this issue.

Posted Nov 29, 2023 - 16:05 PST

This incident affected: Aisera Azure - Customers based in America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service).