Aisera Scheduled Planned Maintenance Notification - America based Customers
Scheduled Maintenance Report for Aisera
Completed
The scheduled maintenance has been completed.
Posted Dec 12, 2024 - 19:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 12, 2024 - 18:30 PST
Scheduled
We have a planned service maintenance for Aisera Platform of our America based Customers whose URLs end in .cloud.

December 12 from 18:30 to 19:00 PT.

During this maintenance, some of our customers could see a small blip (around 5-10 mins) in the service.

The services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Dec 11, 2024 - 17:54 PST
This scheduled maintenance affected: Aisera AWS - URLs ending in .cloud (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).
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