Aisera Scheduled Maintenance Notification - Non America based Customers

Scheduled Maintenance Report for Aisera

Completed

The scheduled maintenance has been completed.
Posted Oct 16, 2025 - 16:00 PDT

Update

We have an updated window for the planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

October 15 from 14:00 to 16:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Oct 16, 2025 - 14:32 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 16, 2025 - 14:00 PDT

Update

We have an updated window for the planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

October 16 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Oct 14, 2025 - 11:34 PDT

Update

We have an updated window for the planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

October 15 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Sep 19, 2025 - 12:40 PDT

Scheduled

We have an updated window for the planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

October 15 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Jul 28, 2025 - 15:31 PDT
This scheduled maintenance affected: Aisera Azure Europe - Customers based outside America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).