We have a planned service maintenance for Aisera Platform scheduled for America based Customers:
November 5 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted Jul 28, 2025 - 15:36 PDT
This scheduled maintenance affects: Aisera Azure - Customers based in America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service), Aisera Azure Europe - Customers based outside America with URLs ending in .net (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service), and Aisera AWS - URLs ending in .cloud (AISM UI, Conversational AI Service, AI Ops Engine, Live Agent Handoff Service, TicketIQ, Conversational RPA Service).