All Systems Operational

About This Site

This site provides information about the current status of the Aisera SaaS platform, recent outages and planned maintenances.

If you have an active problem with the Aisera service please visit https://aisera.com/contact/ to open a support request.

Uptime over the past 90 days. View historical uptime.
Aisera AWS - URLs ending in .cloud Operational
90 days ago
100.0 % uptime
Today
AISM UI ? Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service ? Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine ? Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
100.0 % uptime
Today
TicketIQ ? Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
100.0 % uptime
Today
Aisera Azure - Customers based in America with URLs ending in .net Operational
90 days ago
100.0 % uptime
Today
AISM UI ? Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service ? Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine ? Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
100.0 % uptime
Today
TicketIQ ? Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
100.0 % uptime
Today
Aisera Azure Europe - Customers based outside America with URLs ending in .net Operational
90 days ago
100.0 % uptime
Today
AISM UI Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service Operational
90 days ago
100.0 % uptime
Today
TicketIQ Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024
Aisera Scheduled Maintenance Notification - America based Customers
Completed - The scheduled maintenance has been completed.
Nov 20, 20:21 PST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 20, 20:20 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 18:30 PST
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

November 20 from 18:30 to 20:30 PT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Oct 31, 12:56 PDT
Aisera Scheduled Maintenance Notification - Non America based Customers
Completed - The scheduled maintenance has been completed.
Nov 20, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 14:00 PST
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

November 20 from 14:00 to 15:00 PT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Oct 31, 12:55 PDT
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Aisera Scheduled Maintenance Notification - America based Customers
Completed - The scheduled maintenance has been completed.
Nov 6, 19:59 PST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 6, 19:58 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 18:30 PST
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

November 6 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Oct 31, 12:54 PDT
Aisera Scheduled Maintenance Notification - Non America based Customers
Completed - The scheduled maintenance has been completed.
Nov 6, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 14:00 PST
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for:

November 6 from 14:00 to 15:00 PDT.

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Oct 31, 12:52 PDT
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