All Systems Operational

About This Site

This site provides information about the current status of the Aisera SaaS platform, recent outages and planned maintenances.

If you have an active problem with the Aisera service please visit https://aisera.com/contact/ to open a support request.

Uptime over the past 90 days. View historical uptime.
Aisera AWS - URLs ending in .cloud Operational
90 days ago
100.0 % uptime
Today
AISM UI ? Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service ? Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine ? Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
100.0 % uptime
Today
TicketIQ ? Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
100.0 % uptime
Today
Aisera Azure - Customers based in America with URLs ending in .net Operational
90 days ago
100.0 % uptime
Today
AISM UI ? Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service ? Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine ? Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
100.0 % uptime
Today
TicketIQ ? Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
100.0 % uptime
Today
Aisera Azure Europe - Customers based outside America with URLs ending in .net Operational
90 days ago
100.0 % uptime
Today
AISM UI Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service Operational
90 days ago
100.0 % uptime
Today
AI Ops Engine Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service Operational
90 days ago
100.0 % uptime
Today
TicketIQ Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Aisera Scheduled Maintenance Notification - Non America based Customers May 7, 2025 14:00-15:00 PDT

We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

May 7 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on Apr 22, 2025 - 14:08 PDT
Apr 25, 2025

No incidents reported today.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
Aisera Scheduled Maintenance Notification - America based Customers
Completed - The scheduled maintenance has been completed.
Apr 23, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 18:30 PDT
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

April 23 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Apr 22, 14:08 PDT
Aisera Scheduled Maintenance Notification - America based Customers
Completed - The scheduled maintenance has completed
Apr 23, 20:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 18:31 PDT
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

May 7 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Apr 22, 14:10 PDT
Aisera Scheduled Maintenance Notification - Non America based Customers
Completed - The scheduled maintenance has been completed.
Apr 23, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 14:00 PDT
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

April 23 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Apr 22, 14:07 PDT
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

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