In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 2024 - 14:00 PST
Nov 20, 2024 - 14:00 PST
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:
November 20 from 14:00 to 15:00 PT.
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Nov 20, 2024 14:00-15:00 PST
November 20 from 14:00 to 15:00 PT.
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Nov 20, 2024 14:00-15:00 PST
About This Site
This site provides information about the current status of the Aisera SaaS platform, recent outages and planned maintenances.
If you have an active problem with the Aisera service please visit https://aisera.com/contact/ to open a support request.
Aisera AWS - URLs ending in .cloud
Operational
AISM UI
?
Operational
Conversational AI Service
?
Operational
AI Ops Engine
?
Operational
Live Agent Handoff Service
?
Operational
TicketIQ
?
Operational
Conversational RPA Service
?
Operational
Aisera Azure - Customers based in America with URLs ending in .net
Operational
AISM UI
?
Operational
Conversational AI Service
?
Operational
AI Ops Engine
?
Operational
Live Agent Handoff Service
?
Operational
TicketIQ
?
Operational
Conversational RPA Service
?
Operational
Aisera Azure Europe - Customers based outside America with URLs ending in .net
Under Maintenance
AISM UI
Under Maintenance
Conversational AI Service
Under Maintenance
AI Ops Engine
Under Maintenance
Live Agent Handoff Service
Under Maintenance
TicketIQ
Under Maintenance
Conversational RPA Service
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Aisera Scheduled Maintenance Notification - America based Customers
Nov 20, 2024 18:30-20:30 PST
We have a planned service maintenance for Aisera Platform scheduled for America based Customers:
November 20 from 18:30 to 20:30 PT.
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on Oct 31, 2024 - 12:56 PDT
November 20 from 18:30 to 20:30 PT.
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on Oct 31, 2024 - 12:56 PDT