All Systems Operational

About This Site

This site provides information about the current status of the Aisera SaaS platform, recent outages and planned maintenances.

If you have an active problem with the Aisera service please visit https://aisera.com/contact/ to open a support request.

Aisera AWS - URLs ending in .cloud Operational
90 days ago
99.98 % uptime
Today
AISM UI ? Operational
90 days ago
99.98 % uptime
Today
Conversational AI Service ? Operational
90 days ago
99.98 % uptime
Today
AI Ops Engine ? Operational
90 days ago
99.98 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
99.98 % uptime
Today
TicketIQ ? Operational
90 days ago
99.98 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
99.98 % uptime
Today
Aisera Azure - Customers based in America with URLs ending in .net Operational
90 days ago
99.74 % uptime
Today
AISM UI ? Operational
90 days ago
99.74 % uptime
Today
Conversational AI Service ? Operational
90 days ago
99.74 % uptime
Today
AI Ops Engine ? Operational
90 days ago
99.74 % uptime
Today
Live Agent Handoff Service ? Operational
90 days ago
99.74 % uptime
Today
TicketIQ ? Operational
90 days ago
99.74 % uptime
Today
Conversational RPA Service ? Operational
90 days ago
99.74 % uptime
Today
Aisera Azure Europe - Customers based outside America with URLs ending in .net Operational
90 days ago
99.74 % uptime
Today
AISM UI Operational
90 days ago
99.74 % uptime
Today
Conversational AI Service Operational
90 days ago
99.74 % uptime
Today
AI Ops Engine Operational
90 days ago
99.74 % uptime
Today
Live Agent Handoff Service Operational
90 days ago
99.74 % uptime
Today
TicketIQ Operational
90 days ago
99.74 % uptime
Today
Conversational RPA Service Operational
90 days ago
99.74 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Aisera Scheduled Maintenance Notification - Non America based Customers Aug 20, 2025 14:00-15:00 PDT

We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

August 20 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on May 30, 2025 - 13:26 PDT

Aisera Scheduled Maintenance Notification - America based Customers Aug 20, 2025 18:30-20:30 PDT

We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

August 20 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on May 30, 2025 - 13:30 PDT

Aisera Scheduled Maintenance Notification - Non America based Customers Sep 10, 2025 14:00-15:00 PDT

We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

September 10 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 28, 2025 - 15:28 PDT

Aisera Scheduled Maintenance Notification - America based Customers Sep 10, 2025 18:30-20:30 PDT

We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

September 10 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 28, 2025 - 15:29 PDT

Aisera Scheduled Maintenance Notification - Non America based Customers Sep 24, 2025 14:00-15:00 PDT

We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

September 24 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 28, 2025 - 15:30 PDT

Aisera Scheduled Maintenance Notification - America based Customers Sep 24, 2025 18:30-20:30 PDT

We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

September 24 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 28, 2025 - 15:31 PDT

Aisera Scheduled Maintenance Notification - Non America based Customers Oct 8, 2025 14:00-15:00 PDT

We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

October 8 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 28, 2025 - 15:31 PDT

Aisera Scheduled Maintenance Notification - America based Customers Oct 8, 2025 18:30-20:30 PDT

We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

October 8 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 28, 2025 - 15:32 PDT

Aisera Scheduled Maintenance Notification - Non America based Customers Oct 22, 2025 14:00-15:00 PDT

We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

October 22 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 28, 2025 - 15:33 PDT

Aisera Scheduled Maintenance Notification - America based Customers Oct 22, 2025 18:30-20:30 PDT

We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

October 22 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 28, 2025 - 15:34 PDT

Aisera Scheduled Maintenance Notification - Non America based Customers Nov 5, 2025 14:00-15:00 PST

We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

November 5 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 28, 2025 - 15:35 PDT

Aisera Scheduled Maintenance Notification - America based Customers Nov 5, 2025 18:30-20:30 PST

We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

November 5 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 28, 2025 - 15:36 PDT

Aisera Scheduled Maintenance Notification - Non America based Customers Nov 19, 2025 14:00-15:00 PST

We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

November 19 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 28, 2025 - 15:37 PDT

Aisera Scheduled Maintenance Notification - America based Customers Nov 19, 2025 18:30-20:30 PST

We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

November 19 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Posted on Jul 28, 2025 - 15:38 PDT
Aug 15, 2025

No incidents reported today.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025
Completed - The scheduled maintenance has been completed.
Aug 7, 19:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 18:30 PDT
Update - We have shifted our planned service maintenance for Aisera Platform scheduled for America based Customers. The new window now is:

August 7 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Aug 1, 19:57 PDT
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

August 6 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

May 30, 13:22 PDT
Completed - The scheduled maintenance has been completed.
Aug 7, 17:00 PDT
Update - We have updated our planned service maintenance for Aisera Platform scheduled for Non-America based Customers. The new window now is:

August 7 from 15:00 to 17:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Aug 7, 15:47 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 15:00 PDT
Update - We have updated our planned service maintenance for Aisera Platform scheduled for Non-America based Customers. The new window now is:

August 7 from 15:00 to 16:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Aug 7, 13:08 PDT
Update - We have shifted our planned service maintenance for Aisera Platform scheduled for Non-America based Customers. The new window now is:

August 7 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

Aug 1, 19:56 PDT
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

August 6 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.

May 30, 13:21 PDT
Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.