All Systems Operational

About This Site

This site provides information about the current status of the Aisera SaaS platform, recent outages and planned maintenances.

If you have an active problem with the Aisera service please visit https://aisera.com/contact/ to open a support request.

Uptime over the past 90 days. View historical uptime.
Aisera AWS - URLs ending in .cloud Operational
90 days ago
99.98 % uptime
Today
AISM UI Operational
90 days ago
99.99 % uptime
Today
Conversational AI Service Operational
90 days ago
99.97 % uptime
Today
AI Ops Engine Operational
90 days ago
99.96 % uptime
Today
Live Agent Handoff Service Operational
90 days ago
99.99 % uptime
Today
TicketIQ Operational
90 days ago
99.99 % uptime
Today
Conversational RPA Service Operational
90 days ago
99.99 % uptime
Today
Aisera Azure - Customers based in America with URLs ending in .net Operational
90 days ago
99.99 % uptime
Today
AISM UI Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service Operational
90 days ago
99.98 % uptime
Today
AI Ops Engine Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service Operational
90 days ago
100.0 % uptime
Today
TicketIQ Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service Operational
90 days ago
100.0 % uptime
Today
Aisera Azure Europe - Customers based outside America with URLs ending in .net Operational
90 days ago
99.99 % uptime
Today
AISM UI Operational
90 days ago
100.0 % uptime
Today
Conversational AI Service Operational
90 days ago
99.98 % uptime
Today
AI Ops Engine Operational
90 days ago
100.0 % uptime
Today
Live Agent Handoff Service Operational
90 days ago
100.0 % uptime
Today
TicketIQ Operational
90 days ago
100.0 % uptime
Today
Conversational RPA Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Aisera Scheduled Maintenance Notification - Non America based Customers Jan 29, 2026 14:00-15:00 PST

We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

January 29 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on Jan 26, 2026 - 15:45 PST

Aisera Scheduled Maintenance Notification - America based Customers Jan 29, 2026 18:30-20:30 PST

We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

January 29 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on Jan 26, 2026 - 15:46 PST

Aisera Scheduled Maintenance Notification - Non America based Customers Feb 18, 2026 14:00-15:00 PST

We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

February 18 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on Jan 26, 2026 - 15:47 PST

Aisera Scheduled Maintenance Notification - America based Customers Feb 18, 2026 18:30-20:30 PST

We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

February 18 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Posted on Jan 26, 2026 - 15:53 PST
Jan 28, 2026

No incidents reported today.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Aisera Scheduled Maintenance Notification - America based Customers
Completed - The scheduled maintenance has been completed.
Jan 15, 19:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 18:30 PST
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for America based Customers:

January 15 from 18:30 to 20:30 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Jan 13, 15:32 PST
Aisera Scheduled Maintenance Notification - Non America based Customers
Completed - The scheduled maintenance has been completed.
Jan 15, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 14:00 PST
Scheduled - We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:

January 15 from 14:00 to 15:00 PT

During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Jan 13, 15:31 PST
Jan 14, 2026

No incidents reported.

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