All Systems Operational
About This Site
This site provides information about the current status of the Aisera SaaS platform, recent outages and planned maintenances.
If you have an active problem with the Aisera service please visit https://aisera.com/contact/ to open a support request.
Aisera AWS - URLs ending in .cloud
Operational
AISM UI
Operational
Conversational AI Service
Operational
AI Ops Engine
Operational
Live Agent Handoff Service
Operational
TicketIQ
Operational
Conversational RPA Service
Operational
Aisera Azure - Customers based in America with URLs ending in .net
Operational
AISM UI
Operational
Conversational AI Service
Operational
AI Ops Engine
Operational
Live Agent Handoff Service
Operational
TicketIQ
Operational
Conversational RPA Service
Operational
Aisera Azure Europe - Customers based outside America with URLs ending in .net
Operational
AISM UI
Operational
Conversational AI Service
Operational
AI Ops Engine
Operational
Live Agent Handoff Service
Operational
TicketIQ
Operational
Conversational RPA Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Aisera Scheduled Maintenance Notification - Non America based Customers Dec 15, 2025 14:00-15:00 PST
Update -
We have an updated window for the planned service maintenance for Aisera Platform scheduled for Non-America based Customers:
December 15 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Dec 03, 2025 - 15:46 PST
December 15 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Dec 03, 2025 - 15:46 PST
Update -
We have an updated window for the planned service maintenance for Aisera Platform scheduled for Non-America based Customers:
December 10 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Sep 19, 2025 - 12:46 PDT
December 10 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Sep 19, 2025 - 12:46 PDT
Scheduled -
We have a planned service maintenance for Aisera Platform scheduled for Non-America based Customers:
November 19 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Jul 28, 2025 - 15:37 PDT
November 19 from 14:00 to 15:00 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Jul 28, 2025 - 15:37 PDT
Aisera Scheduled Maintenance Notification - America based Customers Dec 15, 2025 18:30-20:30 PST
Update -
We have an updated window for the planned service maintenance for Aisera Platform scheduled for America based Customers:
December 15 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Dec 03, 2025 - 15:47 PST
December 15 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Dec 03, 2025 - 15:47 PST
Update -
We have an updated window for the planned service maintenance for Aisera Platform scheduled for America based Customers:
December 10 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Sep 19, 2025 - 12:49 PDT
December 10 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Sep 19, 2025 - 12:49 PDT
Scheduled -
We have a planned service maintenance for Aisera Platform scheduled for America based Customers:
November 19 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Jul 28, 2025 - 15:38 PDT
November 19 from 18:30 to 20:30 PT
During this maintenance, the services mentioned below are expected to be impacted as they get upgraded. Users may encounter "under maintenance" responses throughout the maintenance period.
Jul 28, 2025 - 15:38 PDT